Privacy Policy

We may collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Service address and property details
• Payment and billing information
• Service history and maintenance records
• Communications and correspondence with our team

We may also automatically collect certain information when you visit our website, such as IP address, browser type, device information, and pages visited.

We use the information we collect to:

• Provide, schedule, and complete service requests
• Process payments and send invoices
• Send service reminders and maintenance notifications
• Respond to inquiries and provide customer support
• Improve our services and website experience
• Comply with legal obligations

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our business (e.g., payment processors, scheduling software) and who are contractually obligated to protect your data. We may also disclose information when required by law or to protect our rights and safety.

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website uses cookies and similar technologies to remember your preferences and to understand how visitors use the site. The measurement and advertising tools we use are:

• Google Analytics 4 (GA4) and Google Tag Manager — to measure site traffic and how visitors interact with our pages.
• Google Ads / advertising cookies — to measure marketing performance and, where enabled, support advertising.

We operate Google Consent Mode v2. Analytics and advertising storage load only in accordance with your consent choice, and your choice is remembered on return visits. You can accept or decline non-essential cookies at any time using the on-site banner or the "Your Privacy Choices" section below, and you can also control cookies through your browser settings. We honor Global Privacy Control (GPC) browser signals automatically as an opt-out of the sale/sharing of personal information and of advertising cookies. Disabling cookies may limit certain functionality on our site.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Object to or restrict certain processing

To exercise these rights, please contact us using the information below.

We never collect or store raw payment card numbers on this website. When payment or financing is required, it is handled through our third-party, PCI-DSS-compliant processors and financing partners on their own secure, hosted pages (for example, our scheduling/payment provider and our financing lender). CEC Lifestyles does not receive or retain your full card number, and card data is never entered into forms on this site.

Financing applications are submitted directly to our lending partner and are subject to that partner's privacy practices and credit approval.

Your California Privacy Rights — Do Not Sell or Share My Personal Information. CEC Lifestyles (Courtesy Electric Company (d/b/a CEC Lifestyles)) does not sell your personal information for money, and we do not share it for cross-context behavioral advertising in exchange for value. This section describes your rights and how to exercise them.

Categories of personal information we collect. Identifiers (name, email, phone, mailing/service address); commercial information (services requested, service and maintenance history); and internet/electronic activity and device information collected automatically through the tools named in "Cookies & Tracking Technologies" above — namely Google Analytics 4, Google Tag Manager, and Google advertising cookies. If we add call tracking in the future, call metadata (phone number, call time and duration) would be included and this section updated. We do not knowingly collect sensitive personal information for the purpose of inferring characteristics.

California residents (CCPA/CPRA) have the right to know what personal information we collect and how we use and disclose it; to request access to, correction of, or deletion of that information; and to opt out of the sale or sharing of personal information — all without discrimination or a difference in price or service for exercising these rights.

How to opt out and exercise your rights. You can (1) decline non-essential cookies using the on-site consent banner or your browser settings; (2) enable Global Privacy Control (GPC) in your browser — we detect and honor GPC automatically as an opt-out signal, with no further action required; or (3) submit a verifiable request to us directly at [email protected] or by calling (303) 778-8388. We will verify and respond to your request as required by applicable law. You may designate an authorized agent to make a request on your behalf.

Last updated: August 24, 2026